AI assistants never mention my store
Shoppers ask ChatGPT or Perplexity for products you sell, and competitors come up instead — or nothing does.
What we do about it
The audit finds out why: blocked crawlers, missing structured data, thin product data, or weak trust signals. We fix the gaps in severity order, then re-scan to prove the change.
How it starts
With evidence, not a pitch: the free scan reads your store the way an AI agent does and shows exactly where this problem lives — then the fix is scoped to those findings.
Why a store goes invisible
When an AI assistant answers "what's a good standing desk under $500?", it recommends from the stores it could see, understand, and trust. A store drops out of that set for boringly technical reasons — and almost never because anyone decided it should:
- Blocked crawlers — robots rules (often set by an app or theme, not you) that shut out GPTBot, PerplexityBot, or ClaudeBot entirely
- Missing or duplicated structured data — the price/availability/review fields AI shopping results rank on are absent or contradict each other
- Thin product data — titles and descriptions too sparse for an agent to match against a buyer's question
- Weak trust signals — missing policy pages and contact info that make an agent hesitant to recommend you at all
How we get you back into the answer
- Scan: the audit scores all five categories and runs live buyer-intent searches, so you see exactly which failure is yours (and which competitors are winning your searches).
- Fix: we repair the gaps in severity order — crawler access first if it's blocked, since nothing else matters while it is.
- Prove: a re-scan on the same 0–100 ruler shows exactly which issues closed.
- Keep: optional monitoring re-checks on a schedule so a theme update can't quietly undo it.
Common questions
How long until AI assistants pick up the fixes?
Crawl and index cycles vary by platform — think weeks, not hours. That's why the engagement ends with a re-scan and, ideally, monitoring: you see the technical fixes verified immediately, and the visibility checks track the platforms as they catch up.
Can you guarantee ChatGPT will recommend my store?
No — and nobody honest can, because the ranking is controlled by the AI platforms. What we guarantee is the measurable part: crawlers unblocked, structured data valid and complete, live search checks before and after, all on the same scoring ruler.
Other situations
Sound familiar?
The scan is free, reads only your public pages, and shows whether this is actually your problem — before anyone talks money.