AI Sales Assistant (KartWise)
We install and configure KartWise, our AI shopping assistant, on your store — fully set up by us, tuned to your brand voice and policies.
Pricing quoted per store, after the free scan
What's included
- Natural-language product search ("something in red under $50") with real products, photos, and buy links in the chat
- Photo upload search — "find me something like this"
- Order tracking with secure customer login — "where is my order?" answered with real data
- Instant answers from your FAQ and policies, in your brand personality
- Human handoff to the support tool you already use — Shopify Inbox, Gorgias, Zendesk, Tidio, Intercom, Crisp, or LiveChat
- Analytics: conversations, top questions, top products shown, answer ratings
Good fit if
visitors leave because they can't find products or get answers after hours — and you don't want to configure software yourself.
How it starts
Every engagement opens with the free scan of your store. The scored report defines the scope — you see the evidence before you see a quote.
What "done for you" actually covers
Most stores that install a chat app themselves leave it on defaults: generic greeting, no brand rules, no handoff. We treat the setup as the product. Before anything goes live we configure the brand personality, load your policies and FAQ, wire the human handoff into the support tool you already use, and test the assistant against your real catalog.
The setup, step by step
- Install KartWise on your store — no theme surgery, no code changes on your side.
- Configure: brand personality, custom rules ("we don't ship to PO boxes"), greetings, and your FAQ and policy answers.
- Wire the handoff to Shopify Inbox, Gorgias, Zendesk, Tidio, Intercom, Crisp, or LiveChat — whichever you already use.
- Test against your live catalog: product search, photo search, order tracking, and the edge cases in your niche.
- Launch, then review the first weeks of real conversations together and tune what shoppers actually ask.
Where it shows up
One brain, five placements: the chat bubble, a search companion, contextual help on collection, search, and cart pages, and a Q&A box on every product page. Shoppers get answers where they already are instead of hunting for a widget.
Common questions about this service
Will the AI say something off-brand to my customers?
You set the policies and personality; the assistant follows them. Custom rules are enforced, answers come from your own FAQ and catalog, and anything the assistant can't handle goes to a human through the handoff — it doesn't improvise.
What does it cost to run after setup?
Setup is quoted per store after the free scan. KartWise itself is priced separately as a product subscription — smart routing keeps common questions at zero AI cost, so running costs stay predictable.
Situations this solves
After-Hours Sales
Traffic arrives around the clock, but sizing questions, shipping questions, and "where is my order?" only get answered during your working hours.
Move to Shopify
You sell real products, but the site is WooCommerce, Wix, Squarespace, or a static page — and AI-readiness isn't even measurable where you are.
New Store Launch
A new brand or product line is going live, and you want AI shoppers to find it from week one instead of discovering problems after launch.
Other services
See where your store stands first
The free scan tells both of us whether this service is what your store actually needs.